Online Donation Frequently Asked Questions

What platform is Saint Thomas d'Aquin parish using to collect donations?

Saint Thomas d'Aquin is using an online platform called Tithe.ly for online donations. This is a reputable company used by thousands of churches across North America.

Why is the form asking me if I would like to "cover the fees"?

Like all digital payment platforms, there is a fee associated with each transaction. Tithe.ly gives the donor the option of covering the fees of the transaction to save the cost to the church. The processing fee is 2.9% + . 30 per successful transaction on VISA, MasterCard, and Discover.

Is Tithe.ly secure?

Tithe.ly ChMS has SSL Certificates installed to ensure your data is kept safe on any computer, hardened firewalls to keep the server safe and even CCTV surveillance and biometric access control at our data centres. All databases and backups are encrypted at rest to ensure the safety of the data.

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Where do I put the names of those who I would like to commemorate with my donation?

If you would like to attribute your donation to a name, please write the names on the online giving form in the section Note / Memo

 

When will I get a tax receipt?

A tax receipt will be emailed to the address giving through the online form.

I made a donation, why can't I see the names of those who I would like to commemorate?

The names are manually entered on the website weekly upon confirmation of payment - therefore it may take a few days for the name to appear on the website.